Seek new opportunities in the information technology area, based on over 10 years of experience in systems implementation, user support, maintenance and support of networks and hardware, consulting in the IT field, which can be utilized in virtually any product or service segment.

Objectives

Infrastructure Analyst, IT Manager, Technical Support Analyst. Experience in infrastructure with user support, help desk, monitoring of installation, configuration and maintenance of equipment, monitoring of virus / anti-spam, wireless, VPN and inclusion and exclusion safety rules in Firewall, VoIP, video conference , virtualized environments.
Experience in TCP / IP networks on Windows OS-based systems, systems based on Internet technologies, database.

Qualifications

• Agrana Fruit Brasil Ltda. – Cabreúva / SP
Position: Senior Support Analyst – period: 12/2015 to date
Function: support mobile, video conference support, network support, support to information systems, user support.

• Diageo Brasil Ltda. – São Paulo / SP
Position: Technical Support Analyst II – period: 02/01/2014 to 11/2015
Function: support mobile (iOS and Android), support for VoIP telephony, video conference (Cisco) network support, support to information systems, user support.

• Faculdade Calafiori – S. S. Paraíso / MG
Period: 08/2012 to 08/2013 – Position: IT Manager.
Function: support information systems, consulting in information technology, network support, user support.

• Duzani Lingerie (Duarte e Zani Ltda.) – S. S. Paraíso / MG
Period: 07/2005 to 04/2012 – Position: IT Manager.
Function: support information systems, consulting in information technology, network support, user support.

Professional
Experience

Bachelor in Information Systems, at Libertas Faculdades Integradas – Not Concluded

Educational
Background

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